FREQUENTLY ASKED QUESTIONS
The easiest way to start planning your trip is to email us at info@monmontravel.com or use the contact form. You can also call us at +372 56 956 991, Monday to Friday, 9 am to 5 pm Eastern European Time (EET/EEST). We usually reply within 24 hours on working days, but not on weekends or public holidays.
Yes. The tours on our website are sample itineraries. We can change the length of the trip, the destinations, the accommodation and the activities to suit your dates, budget and interests.
The earlier, the better, especially for Lapland in winter. December is the first month to sell out, and glass igloos and glass cabins are often fully booked many months ahead.
Payment terms depend on the trip, so we send you the exact terms with your proposal. To confirm your booking, we ask for a non-refundable deposit, usually 30% of the trip price (up to 50% for trips with high-end accommodation). The remaining balance is usually due 60 days before your arrival. In December, most accommodation is non-refundable. See our Terms and Conditions for details.
Accommodation, transfers, transport tickets, day trips, city tours and excursions as listed for each tour. International flights, meals (unless specified), visas and personal expenses are not included.
